1. PURCHASING OUR CLOTHING  

You may buy products from Daisy's Closet by navigating our website's online catalogue and shopping cart. 

To purchase products via our website, you must be at least 18 years of age.  

By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate and complete. 

1. PRICES 

All prices are in Australian dollars. 

Prices include Australian Goods & Services Tax (GST). 

All prices exclude delivery charges, customs duty, and other taxes. 

GST will be applied to all purchases delivered within Australia regardless of the purchaser's location. 

All prices are subject to change without notice. 

1. SPECIAL OFFERS 

Daisy's Closet may provide special offers from time to time.  

At any time, we may terminate any special offer without advance notice.  

If terminated, a special offer will continue to apply to products you ordered in good faith under these Terms before the special offer was terminated.  

1. PAYMENT 

The full payment for your order (including the product price and applicable delivery charges) will be deducted from your chosen payment method upon completing your order.  

We accept payment by PayPal, After Pay, Zip Pay and credit card.  

We do not retain or store credit card details.  

1. Store credits are valid for three (3) years from the date of receipt and are available on our entire product range in-store and online.  

1. Redeemable online gift vouchers may be purchased online and are valid for 3 years unless purchased during special promotions.  

1. Where an online gift voucher is for a special promotion, the voucher's validity is for the promotion's term or the period prescribed within the promotion terms.  

1. SHIPPING AND DELIVERY 

1. You must enter the correct delivery address details at the time of ordering. 

1. If your goods are returned because an incorrect address was provided, you will be required to pay shipping costs to the correct address before the release of your item/s. 

1. Most items will be posted within 4-5 business days of receiving cleared funds.  

1. If you purchase over the weekend or on a public holiday, we will receive your payment on the next business day and ship within 4-5 business days.  

1. Daisy's Closet offers free shipping on all orders within Australia above $130. 

1. Standard shipping within Australia via Australia Post is offered for $10.00 on all items, and delivery is between 4-5 days. 

1. Express shipping via Australia Post is available for a flat fee of $15.00, and delivery takes 2-3 days, depending on location. If you are located outside of a metropolitan area (e.g. Rural or outer suburban areas), please allow an additional 2 business days for delivery times.  

1. You are responsible for informing us promptly if an order does not arrive by emailing customercare@daisysclosetfashion.com.  

1. You can choose a different delivery address than your billing address.   

1. For delivery in New Zealand, the shipping fee is $15.00. 

1. For other countries, the shipping fee is $25.00.  

1. Daisy's Closet also offers an option to collect your products from one of our stores at Umina Beach, NSW. 

1. RETURNS POLICY  

Please seal and return your item using appropriate protective postage satchels and ensure you use the Australia Post trackable label. Please post items to: 

Please use our fast and easy returns portal which will give you the correct delivery address.

Daisy's Closet does not accept responsibility for items posted to us by you.  

Please ensure all requested information is contained within the parcel so we can confirm the purchaser's identity. 

Daisy's Closet will reimburse you for the costs of return postage where an item is faulty, or there is an error on our side (e.g. Incorrect order) using standard Australian Post service.  

If you change your mind, we'll happily provide you with an exchange or store credit for a future purchase; however, you will be liable for return postage fees.  

Please choose your item carefully, as there is no refund for change-of-mind purchases. 

Daisy's Closet reserves the right to inspect and assess the condition of returned merchandise worn before processing a refund or exchange.   

Items not cleaned per the cleaning/washing instructions are not considered faulty. They are not accepted for refund or exchange.  

We will happily provide a full refund and reimburse you for the cost of return shipping via standard Australia Post where the item is deemed to have a genuine manufacturers fault or defect under the following conditions: 

You must notify Daisy's Closet immediately upon noticing any defects or faults AND within 7 days of receiving the order and provide your name, order number and details of the defects or faults and a photo if possible. 

Items, the subject of a refund request, once received by Daisy's Closet, will be examined for faults or defects. You will receive a notification from us about whether we agree that the items are faulty within 48 hours of the receipt of items by us. 

If deemed faulty by Daisy's Closet, a replacement item will be shipped where possible (subject to stock availability), or a refund will be issued. 

Returns will be processed within 10 business days from the day the return arrives at Daisy's Closet premises. 

1. LIABILITY DISCLAIMER 

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.  

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.  

You are also entitled to have the products replaced if the products fail to be of acceptable quality, and the failure does not amount to a major failure.  

You may also be entitled to remedies that cannot be excluded under the Australian Consumer Law if any services supplied by us to you fail to meet a consumer guarantee under the Australian Consumer Law. 

Where we refund you the amount of your order as provided in your Agreement with us (less any amount you have agreed we may deduct, as described in these terms and conditions, you agree such refund is the total amount of our liability to you for all circumstances relating to the refund. 

1. PRODUCT CARE  

1. Due to the nature of some fabrics composed for their specific item's qualities and fit, this can sometimes include shrinkage, colour fading and other outcomes.  

1. We advise gentle hand washing of all Daisy's Closet items using cool water and a delicate detergent.  

1. These items are not to be placed in the dryer. 

1. EXCUSING EVENTS 

You acknowledge and agree that we are excused from supplying our products, services, and other obligations and will not be responsible for any delays caused by events beyond our reasonable control.  

We will endeavour to notify you of any delay and its expected duration.  

If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you. 

1. ENTIRE AGREEMENT 

1. ALTERATIONS 

We may alter these Terms from time to time by posting the altered version on our website.  

You should visit the website regularly to keep up to date with any alterations.   

In the case of an alteration, the altered Terms only apply to products ordered via the website after the alteration takes effect. 

1. DISPUTE RESOLUTION   

Should a dispute arise between us, we strongly encourage you to contact Daisy's Closet at hello@daisysclosetfashion.com to seek a resolution.   

Any reasonable requests will be considered, and Daisy's Closet will attempt to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.   

1. APPLICABLE LAW   

These Terms shall be construed in accordance with and governed by the laws of the State of New South Wales, Australia.