Frequently Asked Questions

This page is here to help you…

Mum and I work with many suppliers and manufacturers to bring our beautiful designs to life.

Which means unfortunately we do not have a standard size chart as sizing can slightly vary between each garment. 

We try our very best to be as accurate and descriptive as possible to help you choose the perfect fit.

But to assist, we have our beautiful models measurements (and the size they are wearing) on each page to help you make the best choice. We recommend referring to these to find your best fit.

Each garment is measured in centimetres and are taken as a flat lay unless otherwise stated, this means the garment is laid flat and measured across. This is perfect if you have a tape measure at home, and then you can compare measurements.

Our bust measurements are measured from underarm seam to underarm seam.

If you still need a little help about sizing feel free to email us at: customercare@

Absolutely!

If you live in Australia and spend over $130, then the shipping is on us! So why not add a few extra things to your cart.

Absolutely! All your goodies are wrapped and ready for you to collect in store within 24hours of your purchase. 

You will also receive an email notification from our team when your order is ready to be collected.

Our in store address is: 258 West Street, Umina Beach NSW 2257.

We are open weekdays 930am-430pm and on Saturday 930am-4pm.

Mum is incredibly passionate about each and every order and getting it out to you as fast as possible (aka she will literally stop whatever she is doing to get your order packed and sent to you as soon as it comes in!), which is why every order that is placed before 2pm is sent on the same day.

Then it is in the hands of our trusty postman! Australia Post standard delivery service is approximately 4 business days.

Need it sooner? Don't stress we've totally got you with our express post options!

Here is a link that will give you more information on the timeframes:

https://auspost.com.au/service-updates/domestic-delivery-times 

Of course! We love to look after every woman wherever they are!

Absolutely! And we would love for you to come and visit.

Our store is located at: 258 West Street, Umina Beach NSW 2257.

We are open weekdays 930am-430pm and on Saturday 930am-4pm.

Online shopping is HARD (sometimes!)

We try to make it as easy as possible for our customers to feel confident and comfortable in each and every piece, which is why we offer 30 Day FREE Returns on all items excluding our clearance lines.

This is all done through our fast and easy online returns portal.

Once you have requested to return your item through our portal we will review your request and send you a second email with a free Australia Post Shipping label ready to take to your nearest Australia Post location.

Here is the link to our fast and easy to use returns portal:

https://360.postco.co/daisysclosetfashion

For more information on our returns policy please click the link below:

https://daisysclosetfashion.com/policies/refund-policy

If you have any questions regarding your return please feel free to email us at:

returns@daisysclosetfashion.com

We love to make things as simple and easy for you as possible (and free of charge!)

We have a fast and easy returns portal available for our Australian customers.

Step 1.

All you need to do is click on the link below to our returns portal: 

https://360.postco.co/daisysclosetfashion

Step 2. 

Enter in your order number which you can find on your packing slip you received with your items, alternatively you can also find this on your email confirmation.

Step 3.

Enter in the information requested to complete your return.

Step 4.

Within 48 hours one of our wonderful team will review your return request and you will be emailed a notification.

Step 5.

You will then receive another email with your free returns label to take to Australia Post.

Step 6.

Once we receive your item you will receive an email notification with all the details.

If you have any more questions in regards to returning an item please feel free to reach out to us at returns@daisysclosetfashion.com.

This is because sometimes, those who have also been notified and been a little faster in their clicking and adding to their cart efforts. It happens, not often, but it does.

And we're always super sorry if it does! As a bit of a reminder, any restocks will happen on a Sunday morning.

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